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Declaration of Accessibility

of the Kitzbüheler Alpen - Holiday Portal

The Kitzbüheler Alpen endeavors to make its websites accessible in accordance with Section 14b of the Tyrolean Anti-Discrimination Act 2005 implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of October 26, 2016 on barrier-free access to websites and mobile applications of public sector bodies (OJ L 327 dated 02/02/2016, p. 1).

This declaration of accessibility applies to the website www.kitzbueheler-alpen.com, its entire sub-pages, www.kat-walk.at, www.kat-bike.at and other product pages of the Kitzbüheler Alpen.

Status of compatibility with requirements

The websites www.kitzbueheler-alpen.com, www.kat-walk.at, and www.kat-bike.at are partially compliant with compliance level AA of the "Web Accessible Content Guidelines - WCAG 2.1" according to the applicable harmonised European standard "European Standard EN 301 549 V2.1.2 (2018-08)" due to the following incompatibilities or exceptions.

The content listed below is not accessible for the following reasons:


a) Incompatibility with the Web Accessibility Directive for the implementation of the guidelines (EU) 2016 / 2102 Unv

  • checkThe display of text and images does not meet the specified contrast ratio due to CD specifications. The WCAG success criteria SC 1.4.3 Contrast (Minimum) is only met with limitations.

  • checkAt a zoom of 200 percent on the desktop there are wrapping problems with help texts in pop-up windows, this affects criterion 1.4.4 (change text size)

b) Disproportionate burden

  • checkOur videos are hosted and published on the video platform Youtube. It is not possible to provide the required audio descriptions for some of these videos. Success criterion 1.2 time-based-media is therefore only met to a limited extent.

  • checkIn the booking process it is not possible to check, correct and confirm entered user information before submitting the form. Success criterion 3.3.4 Error Prevention is only met to a limited extent.

Formulating this declaration of accessibility

This statement was updated on March 9, 2021. The website has been internally evaluated. The evaluation was based on both editorial and technical criteria.

Feedback and contact details

The offers and services on this website are constantly being improved, exchanged and expanded. Ease of use and accessibility are very important to us.

If you notice barriers that prevent you from using our website, problems or deficiencies in terms of compliance with accessibility requirements, please let us know by e-mail.
We will review your request and contact you as soon as possible.

Please send all messages and suggestions to info@kitzalps.com with the subject "Report a barrier on the website". Please describe the problem and provide us with the URL(s) of the affected website or document.

Enforcement proceedings

In the event of an unsatisfactory response from the above-mentioned contact option, you can submit a complaint to the Office of the Ombudsman's for accessible Internet and mobile applications for the province of Tyrol. The complaint is investigated to determine if there is a violation of the provisions of Section 14b of the Tyrolean Anti-Discrimination Act by state bodies, the municipalities, the municipal associations or the self-governing bodies set up by state law. If the complaint is justified, the ombudsman must give the state or the legal entities concerned recommendations for action and propose measures to remedy the deficiencies. Further information on the complaint procedure can be found on the website of the ombudsman's office for accessible internet and mobile applications. Webseite der Ombudsstelle für barrierefreies Internet und mobile Anwendungen.

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