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Stay safe during the winter season!

Latest news and safety measures in the Kitzbühel Alps for winter 2020/21

Dear guests, dear friends!

Walks over snow-covered terrain, pure gliding fun on cross-country skis and amazing downhill runs over perfectly groomed ski slopes … it is time to start collecting happy memories in the Kitzbühel Alps. In early December we are going to launch the winter season and we can’t wait to welcome you with us! Of course, we are all aware that also this winter still brings along many open questions. But there is one thing you can be sure of - your safety, the safety of all our guests, our staff and all the people living here are our top priority.

Special times require special measurements. In the Kitzbühel Alps, we strictly adhere to all the Austrian government’s Covid-19 regulations. To give you an overview, we compiled a list of the safety measures for a safe stay in the Kitzbühel Alps.

We will do our utmost to enable you to enjoy wonderful, unforgettable winter holidays in the Kitzbühel Alps. You can count on us.

The resorts of the Kitzbühel Alps look forward to you!

This page is being currently updated and expanded. Subject to change.
Last updated: 14 September 2020

  • PillerseeTal: verschneites Bauernhaus mit Glockenstuhl
    Bauernhaus mit Glockenstuhl in traumhafter Winterlandschaft
  • Skifahren in der Ferienregion Hohe Salve
    Die zwei Skifahrer bei der Abfahrt von der Hohen Salve.
  • Winter-allgemein_Kitzbüheler Alpen-Brixental_Mathäus Gartner (2020)_FULL6

Current information

Your safety is our top priority. This is why we have collected and answered frequently asked questions for you. Stated below you have the most important safety measures at a glance. Further information concerning guidelines can be found on the website sichere-gastfreundschaft.at

The most important questions and answers

  • Always keep a minimum distance of 1 m between yourself and people who don’t live in your household. No hugs and hand touching.

    Always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow and do not spit. Wash your hands for at least 30 seconds with water and soap several times a day.

    As a general rule: act to your own responsibilities and don’t put yourself and others in danger. If you feel sick stay at home or in your accommodation and call the Austrian health hotline 1450

  • You must wear a face mask or cloth face cover in the following areas:

    ✓ In public transport and taxis
    ✓ For events in closed rooms (except at the assigned seat)
    ✓ In cable cars, rack railways, coaches and in the interior of excursion boats
    ✓ In pharmacies, nursing homes, hospitals and spas
    ✓ In supermarkets and all shops
    ✓ In service stations
    ✓ In bank branches
    ✓ At post offices and postal partners
    ✓ For services
    ✓ During demonstrations, if the 1-metre distance cannot be maintained

  • Keep the minimum social distance of 1m between yourself and persons not living in your household. If social distancing can’t be maintained wear a cloth face covering or a mask.

    If possible, make a reservation beforehand in order to avoid crowds when checking in or out or in the restaurant area. In addition follow the instructions of the employees.

    If possible, use touchless payment.

    Most accommodation establishments have drawn up an individual security concept. Please follow the respective hygiene guidelines.

  • Keep the minimum social distance of 1m between yourself and persons not living in your household. If social distancing can’t be maintained wear a cloth face covering or a mask.

    Follow the instructions of the employees and if possible use touchless payment

    Make a table reservation in advance.

    The service staff is obliged to wear a mouth and nose protector and the serving of food and drinks in indoor areas is only allowed when seated.

  • Keep the minimum social distance of 1 m between yourself and persons who do not live in your household – also when boarding and getting off.

    Wear a cloth face covering during the entire gondola ride when sharing the gondola/ chairlift with people who don’t live in your household and take care of sufficient ventilation during the ride.

    If possible use touchless payment when buying your ticket. You can also purchase the ticket comfortably online in advance.

Ski area information

Safe skiing in the winter of 2020/2021

The ski resorts in the Kitzbühel Alps do their utmost to ensure you safe and carefree skiing holidays. Shortly, here you’ll find the general behaviour rules for keeping yourself and others safe in the ski areas of the Kitzbühel Alps. More specific information and special safety rules can be found on the individual ski resorts websites.

Holiday bliss with no limitations

Rebooking guarantee for your holiday in the Kitzbühel Alps

In general, it applies the following: should you fall ill with Corona which is confirmed with a doctor’s certificate you are entitled to cancel your booking without charges. The same applies if the region should turn into a risk area according to the government’s Corona “traffic light” system or if the borders are closed and you can not enter the country.

To be on the safe side: when booking a winter holiday in the resorts of the Kitzbühel Alps you can count on flexible cancellation options. Which cancellation rules apply in the various holiday regions you can find on the individual websites of the Holiday Region Hohe Salve , Brixental, St. Johann in Tirol and PillerseeTal.

However, taking out travel insurance for your holiday is highly recommended. Apart from the Coronavirus disease, it will support you in case you must cancel your trip due to unforeseen reasons and diseases

Booking security for your summer holiday

Booking security for your summer holiday
Booking security for your summer holiday

Be on the safe side when it comes to booking your summer holiday and book your holiday on our website with special cancellation conditions.

More

Contact tracing app

Free of charge, yet so much worth!

In collaboration with the Federal Government and the Austrian Red Cross an app has been developed which is supposed to stop the spreading of the Coronavirus. This app, which is available free of charge and is easily installed, turns your smartphone into a warning system. The app informs if you have had contact with a person diagnosed with COVID-19. It protects you and others around you, as well as your privacy.

Taking advantage of this app is highly recommended.

Local testing

Primary care physicians in the Kitzbühel Alps who provide tests for SARS-Cov-2

If you experience any flu-like symptoms during your stay and if you don’t feel well, please call the health hotline 1450 which is available around the clock. There, experts will tell you which steps to take next. Should there be actual reason to believe that you have been infected with Covid 19, then the test will be free of charge.

Of course, you can get yourself tested preventatively even without symptoms (at your own expense) at the local doctor’s office. The test results will be available after approx. 2 days and you’ll be charged usually EUR 120 for it. Soon here you can find a list of all general practitioners in the regions of the Kitzbühel Alps who offer testing for the Coronavirus.

Safe Hospitality

In order to ensure even more safety during your stay, employees of participating accommodations have been regularly tested for CoVid19 since July 1st as part of the nationwide initiative "Safe Hospitality". This offer has also been extended to employees at campsites, youth hostels and in publicly accessible catering facilities since September 1st. For more information, please visit www.sichere-gastfreundschaft.at.

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